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How to ask for the haircut you actually want.

By Joe Fairburn · 21 June 2026 · The advice we give every new face in the chair, written down so you can use it anywhere.

Scissor over comb work, hair caught in warm backlight

Nobody teaches you how to ask for a haircut. You sit down, a stranger with scissors says "what are we doing?" and you recite whatever your dad used to say, usually "short back and sides, bit off the top". That sentence has produced more disappointing haircuts than rain, hats and sleep combined. Here is how to do it better, from the other side of the chair.

Bring a photo, swallow the embarrassment

A photo is not cheating and no barber thinks it is. It is a spec sheet. One picture of a haircut you like tells us the length, the weight, the neckline and the texture in two seconds, with none of the translation errors. The only rule: pick a photo of someone whose hair behaves like yours. If your hair is dead straight and the photo is all waves, we can get you the cut but not the physics.

Learn one number: your grade

Clipper guards are numbered in eighths of an inch. A grade one is very short, a grade four is roughly finger length. If you remember nothing else from this page, remember the number that was on the clippers last time your cut felt right. "A two on the sides" is worth a hundred words of description, and it is the same number in every shop in the country.

Talk about the top in outcomes, not inches

Nobody can picture an inch and a half of hair. Everybody can picture "I want to be able to push it back without product" or "it needs to survive a motorbike helmet" or "my hair goes fluffy by week two and I hate it". Tell us how you live with your hair and what annoys you about it. The cut that solves the annoyance is the cut you actually want.

Say the awkward thing at the start

Going grey and want it left alone? Thinning at the crown and would rather we worked around it? Ears you have hated since school? Say it up front. We have heard everything twice and we adjust every cut around something. The awkward thing mentioned at the start shapes the whole haircut; mentioned at the end, it shapes an apology.

And if it is not right, say so

A decent shop wants the version of you that leaves happy, not the version that nods at the mirror and grumbles in the car. At ours, anything that is not right within a week gets fixed free, no sighing. Most things take five minutes. The barber you are protecting by staying quiet would honestly rather know.

That is the whole art. A photo, a number, an outcome and a bit of honesty. Bring those four and any barber worth their chair will do the rest.

Put the theory to work.

Bring the photo. We will bring the rest.

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